1.- BOOKING

Your reserve is considered confirmed only when MALAGA CITY BREAK has received the deposit.

2.- DEPOSIT

A guarantee deposit is requested to maintain your booking. The amount varies depending on the apartment booked. For some apartments, this deposit simply requires you to provide us with your credit card details.
Please ask for more details.
If any damage is caused to the property or its fittings and furnishings, you should inform us immediately so it can be repaired as soon as possible.

3.- PAYMENT

Once MALAGA CITY BREAK has confirmed the availability of your chosen apartment, you are kindly requested to pay a deposit of 20% of the total price by bank transfer, credit card or through secure payment platform on the web.
Please remember that your booking is only confirmed once MALAGA CITY BREAK has received your deposit. You will then receive an e-mail confirming your booking.
The outstanding balance is to be settled at your arrival unless agreed otherwise. The outstanding balance on some apartments may be settled by credit card, subject to a 2% surcharge. Please ask for more details.

4.- CANCELLATIONS OR CHANGES

MALAGA CITY BREAK will not accept a booking cancellation unless it is made in writing. The cancellation deadlines and administration fees are as follows:

    • For cancellations up to 60 days before the start of the holiday, 100% deposit will be refunded in full fewer 30 euros in respect of the handling fee.
    • Between 60 and 31 days before the date of arrival: 50% of the total amount due will be refunded fewer 30 euros in respect of the handling fee.
    • For cancellations less than 30 days before the start of the holiday, no refund of deposit.
    • For cancellations from three days before the commencement of the rental or in case of no show, will charge your credit card the total amount of the reserve.
    • Changing the number of days: if you intend to stay for fewer days, your payment does not change; if you intend to stay for more days, you will be required to pay the corresponding supplement upon arrival.
    • Any change of dates by a client will be handled as a new stay and subject to the terms of cancellation.
    • Changing the number of guests: if there are fewer guests, the outstanding balance remains the same; if there are more guests, you are requested to pay the corresponding supplement upon arrival.
    • Before your arrival: if the owner cannot provide the apartment you booked with MALAGA CITY BREAK, we will do everything we can to offer you a similar apartment, based on availability.
    • If a mutually agreed solution cannot be reached, both contracting parties have the right to cancel the contract. In this event, MALAGA CITY BREAK will reimburse the client for the full amount paid (excluding, where applicable, the amount corresponding to any time spent in the apartment).
    • MALAGA CITY BREAK may not be held liable for any other claims made by a client.
    • A request to transfer to an apartment other than the one confirmed in the booking will be considered an effective cancellation. A new booking is required to change apartment. This is considered a new booking and, as such, is subject to MALAGA CITY BREAK´S General Terms and Conditions.

5.- PROCEDURE ON ARRIVAL AND DEPARTURE

    • Arrival time: after 14:00 pm.
    • Departure time: before 11 am.

If you didn´t provide your estimated arrival time upon booking, please do so at least three days before your arrival date. This will help us to ensure a timely check-in. Accordingly, you are kindly requested to phone u, send a SMS or an e-mail when you arrive in MALAGA so that one of our agents can meet you at the time agreed by telephone.
If for any reason you are going to arrive ahead of schedule, please let us know a few days in advance so we can arrange to accommodate you in your apartment as soon as possible.

6.- CLEANING

MALAGA CITY BREAK undertakes to rent the property in a clean and tidy state. Clients are required to leave the apartment as they found it.

7.- NUMBER OF GUESTS

Clients are required to inform MALAGA CITY BREAK of the number of people included in the booking. Initially, and unless a specific agreement is reached with MALAGA CITY BREAK, only the number of people indicated on the booking confirmation may occupy the property. The number of people may not exceed the number specified and agreed for each apartment.
Likewise, and unless agreed otherwise, parties and pets are not allowed and If any of the above rules are broken, MALAGA CITY BREAK reserves the right to ask the client to vacate the apartment. In this case, the client is not entitled to any financial compensation.

 8.- CONDUCT

Clients should conduct themselves in a polite and proper manner, being responsible for the conduct of the people accompanying them. In the event of any improper, irresponsible or anti-social behaviour, MALAGA CITY BREAK reserves the right to ask the client to vacate the apartment. In this case, the client is not entitled to any financial compensation. It is strictly forbidden to make any noise between 9 pm and 9 am, hold parties in the apartment or play loud music. If the police need to be called, MALAGA CITY BREAK reserves the right to ask the client to vacate the apartment.
In this case, the client is not entitled to any financial compensation. Clients are required to sign the terms and conditions of use upon arrival at the apartment. . Clients accept these terms and conditions whenever they rent a property through MALAGA CITY BREAK, and are therefore expected to uphold them.

9.- LIABILITIES

Both the owner and MALAGA CITY BREAK are exempt from any liability for direct or indirect damage that may be caused through the use of the apartment, including but not limited to: damages, loss due to fire, theft or criminal behaviour. If any of the above rules are broken, MALAGA CITY BREAK reserves the right to ask the client to vacate the apartment. In this case, the client is not entitled to any financial compensation.

10.- OUR OFFICE AND WEBSITE

All information and details on the apartments are provided by their owners. Although MALAGA CITY BREAK, is a real estate agency based in MALAGA City Centre with a PHYSICAL OFFICE in, Calle Alvarez 7, bajo-A, MALAGA C.P. 29012 (SPAIN) , does its utmost to check and update this information, as can be seen on our website www.malagacitybreak.com.MALAGA CITY BREAK reserves the right to update the information published on the website at any time, including but not limited to: rates, descriptions , photographs and Prices may be subject to change at the advertiser’s discretion. . MALAGA CITY BREAK does not guarantee the suitability or condition of any product or service advertised on this website .
MALAGA CITY BREAK reserves the right to update its general terms and conditions at any time, as may be required. It is the responsibility of those using MALAGA CITY BREAK´S services to review these general conditions in the event of any change. By agreeing to use MALAGA CITY BREAK’S services, it is understood that all the parties accept such changes and agree to comply with them. These general terms and conditions do not affect your statutory consumer rights.